Our Services

Supported Independent Living (SIL)

We believe participants want to live as independently as possible.  NDIS also shares this opinion and thus provides Supported Independent Living (SIL) funding so they can find the right service to help with daily tasks. SIL funding aims to provide supports including:

  • Community Access
  • Support with personal care
  • Domestic assistance

At CDSS, our SIL services are available no matter what the support need is and how complex it may be. We work with clients to develop tailored SIL supports that are completely flexible; this means clients’ right to choose is upheld.  SIL supports can comprise of 1:1, 2:1, 1:2, 1:3, 1:4 support, and includes overnight support.

Community Access/Out-of-Home care

CDSS helps participants get out and about to participate in social activities, sport or to catch up with friends and family.  Our staff can assist people to join in a wide range of activities and community events including:

  • Going to the park, beach or lake
  • Participating in swimming,
  • Involvement in outdoor activities
  • Outings to the movies or shopping
  • Attending sporting games like AFL, basketball, netball or other sporting activities
  • Going to the gym
  • Catching up with or meeting new friends
  • Joining religious or community events
  • Attending art, drama or music classes.


CDSS manages all the requirements for participants requiring transport to and from NDIS funded supports, medical appointments, SIL activities, school drop offs and pickups etc.  Our service takes the worry out of participant transport needs by ensuring clients get to appointments on time and get back home in a safe and timely manner.

Other transport facets:

  • Our clients with permanent or severe disabilities can receive discounted taxi fares. CDSS helps participants access these services, so our clients have peace of mind knowing their needs are being looked after.
  • Transport supports funded by the NDIS also include: training and support to use public transport; assessing options for modification to private vehicles, driver evaluation and training; and options for the use of taxis, private transport or innovative transport options, all of which we support participants accessing.
  • CDSS also helps clients to access NDIS funding to pay for driving lessons. Participants who have “funding for Improved Daily Living” and driving lessons are “reasonable and necessary” for their goals, the NDIS will generally pay for specialised driving instruction from a reputable driving school.

Giving support to Carers through providing Respite care for participants

CDSS can support Participants that require respite support including short-term, temporary and emergency relief to family or friends or other Carers of the participant. Carers can often feel overwhelmed when caring for NDIS participants with high needs, so CDSS assists them by giving them time out to catch up on their own social activities and needs.  When you're needing a service to provide respite care, CDSS will be there for you.

Our Flexible Respite Support includes support provision for:

  • Weekdays
  • Week-ends
  • Evenings
  • Overnight
  • 24 hour support
  • Holiday periods

Our service feels strongly that respite care is an essential option for caregivers as it provides them with well deserved breaks which are beneficial to their health and wellbeing. There is also evidence to suggest that respite care provides a positive experience for the person receiving respite support.  Respite care delivered by determined Support workers such as our personnel at CDSS also has very positive developmental outcomes for participants with unique needs and provides the primary Carer with peace of mind that their loved ones are in good hands.

School Holiday Activities

School holidays are meant to be fun, but we understand that COVID-19 has altered people’s ability to access many locations safely. However, CDSS can still offer safe support to children at home or in other locations considered safe.  Our enthusiastic support workers are well versed in COVID-19 awareness and always exercise strong hygiene and work practices to ensure Covid19 issues and threats are properly dealt with.

If you want to book school holiday support for your child, please consider the following information concerning COVID-19:

  • Our workers can take your child for walks or support them with fun and safe activities at your home. All activities and services delivered by CDSS staff will ensure social distancing and hygiene practices are maintained.
  • If you want to book your child to go to an activity, CDSS will make enquires on the safety of the venues during COVID-19 but we would also encourage you to make your own enquires to ensure your child and our support worker will be safe. We recommend that you consider important location restrictions as our service does. Remember, as an NDIS service provider, CDSS adheres to Government and health sector recommendations to ensure safety for all.
  • If our support worker takes your child to a venue and believes that it could place your child or themselves at risk, they may advise us so we can recommend alternative arrangements. Our staff may recommend alternative arrangements, if the venue is crowded or the venue is not applying social distancing or hygiene requirements. In these instances, our priority is to ensure the safety of the NDIS participant and our staff.
  • If for any reason a parent/guardian or primary Carer does not agree with a support worker’s decision and insists on actions the support worker is uncomfortable with, the support worker may return the child home or identify suitable arrangements to ensure that the child is returned safely to the parent or guardian.
  • If our support worker is accompanying your child on an outing, or to a venue, we recommend you provide your child with PPE gear as well as food and drinks as needed.

Other CDSS Supports

Personal Care:

CDSS trained staff can provide assistance with showering and bathing. Our service work with high care clients as well, and can assist with PEG feeding and the use of different hoists. With us, you can be sure that you are in safe hands.

Social Activities/Community Participation

CDSS encourages clients to participate in the community and take part in social activities of their liking. Our service wants participants to be active members of society and live life to the fullest.

Purchasing Every Day items

We understand the need for support in shopping for necessities and our team will make sure you have that support!

Development of Daily Living and Life Skills

CDSS will engage with clients to help them identify their goals and work with them and their family/carers to put in place the supports to develop everyday skills with a focus on building confidence and independence.  Development of daily living and life skills focuses on training and development activities undertaken by NDIS Participants or their carers to increase their ability to live as autonomously as possible. Our supports can be provided either individually or through group activities and can include skills in daily life activities, communication and social skills, problem solving and managing funding of supports.

Building confidence and independence

To assist customers to manage these challenges, we offer a range of training and development activities, aimed at building their capacity to manage day‐to‐day life, through the development of their knowledge, skills and networks of support.

Additionally, if participants have a unique skill that they want to learn, CDSS will work with them to reach that goal. Our support workers come with a diverse range of backgrounds and interests. All we do is help match those skills and interests with the clients needs!

General Life Skills Development

As an NDIS service provider we recognise and appreciate the level of complexity faced by people with disabilities when tackling everyday tasks and activities. We can provide training and development across a range of life skills, including:

  • Personal hygiene: such as showering, toileting and personal care
  • Nutrition: such as shopping for groceries and planning for and preparing a healthy meal
  • Supporting clients with managing cleanliness in their home: such as housework, laundering of clothes and addressing maintenance issues or repairs
  • Communicating with service providers and support networks
  • Transport and travel: such as planning your journey, accessing public transport and trouble‐shooting issues.

Individual life and personal skills development

CDSS also appreciates the unique challenges faced by people with a disability in relation to personal and interpersonal skills.  Furthermore, our service also recognises the challenges faced by the parents, family members and Carers to manage issues relating to social skills, sexuality, interpersonal relationships, regulation of emotions and personal safety.  We provide services to assist clients and their families or Carers to navigate these issues as they arise, as well as to implement strategies that will increase their potential to manage these matters in the future.

Numeracy, literacy and financial management skills development

Our service staff can work with clients to develop their skills and independence to manage their Daily living expenses and create a budget.

By working to improve NDIS participant’s numeracy and literacy, our service also improves their skills for communication and independent living.   It should be noted however that CDSS is not licensed to provide financial advice or investment recommendations and as such we refer our participants who may need assistance in these areas to consult with their accountant and financial professionals for such things.

Training for parents and Carers

We understand that being a parent or Carer is a full‐time, high pressure job, placing significant demands on an individual’s time, energy and resources. CDSS can work with parents and Carers to develop the skills, knowledge and understanding required to manage their day‐to‐day realities and longer-term situations as well as their support towards participants.

In partnership with parents and Carers, CDSS can provide information and guidance about the management of challenging behaviours, personal care and meal time support.  Our service also works with parents to manage episodic issues including transitions into, between and out of educational settings and transition out of the family home into independent or group‐based living environments.

COVID19 Matters

CDSS always adheres to Government and health sector recommendations for COVID19 and other infectious diseases to ensure safety for all.  All activities and services delivered by CDSS staff ensure satisfactory social distancing and hygiene practices at all times.

Where one of our staff members develop symptoms for COVID-19, such as a fever, dry cough or tiredness, they are immediately retired from any support work delivered by CDSS and are required to get tested.  Where a CDSS staff member has tested positive to COVID 19 they are immediately asked to self isolate at home and any and all individuals we know of who may have been in contact with that individual are contacted and asked to be immediately tested.

Our Service strongly espouses that all COVID19 positive individuals should abide by government and health sector recommendations concerning COVID19.  Where CDSS participants may have had exposure to COVID19, our service will contact its clients urgently about this and participants will be referred to the NDIS and government guidelines on how to deal with the potential impact of the Corona virus.

CDSS is committed to ensuring safety of all of its clients and staff and is always fully compliant with NDIS and government guidelines on COVID19 and other infectious diseases.

Finally we ask that participants and their family also contact CDSS immediately should any of the participants we look after including personnel in their support network have developed COVID19 symptoms and/or have come into contact with our staff.